There was a time, back in the day, when I was MOUS (Microsoft Office User Specialist) certified. Not only was I certified but I also supported reluctant users who ran into trouble with it...over the phone.
Of course, this was through the release of Office XP - so that should give you your first clue at how long ago we're talking. I left the hotline in 2005.
With the release of Office 2007, Microsoft, because they are dicks, made massive changes to the software - adding even more buggy bells and whistles they barely bothered to test. And then came Office 2010 - the current version I use at my own humble office.
So, when I was asked to create some labels for a mailing, I felt confident in my abilities but also cautious about what Microsoft might have done to the mail merge process.
Just so we're clear, the mail merge function in Word has never been particularly intuitive. In fact, it was one of the only tasks in Word that I fumbled with every single time I had to walk someone through it. But I was feeling, I guess, a bit too optimistic today when I set out to create those labels thinking that, perhaps, Microsoft might have, for once, done something right.
I swore. I fiddled. I faddled. I tore up big swaths of paper and tore out my hair. I wasted 5 perfectly good sheets of laser jet labels. I tried to look up "labels" and "mail merge" and "mailings" in Help. All 3 returned search results dedicated to charts. What? Finally, I broke down, hid my face in my hands, and cried.
Apparently, that was the magic key to making Word mail merge work...the crying. Sadistic bastards. Because that's when it dawned on me what was wrong.
I subsequently printed the labels, got the packets in the mail, and then went off to hunt down the largest diet Pepsi I could find in which to drown my sorrows.
Lovely diet Pepsi though.
PS On another technical difficulty note...after recording with Dr. Finger for more than an hour on Sunday afternoon, we took a short pee break and came back to the table to find the recording software - the one recording the audio - was hung up and then crashed.
We. Lost. All. The. Audio.
All of it.
We've re-scheduled recording for this coming Sunday but sad Jane is sad. The next episode won't be ready then for at least another week or so.
*insert curse words, shaking fists, and frowny faces here*